“Coming together is a beginning. Keeping together is progress. Working together is success.”
~~Henry Ford
Time
for another management jargon and this time its “3 idiots crossing the valley”
(as Prof Mandi calls it).
Time for another management jargon and
this time its “3 idiots crossing the valley” (as Prof Mandi calls it).
Valley crossing exercise as
illustrated, focuses on TEAMWORK and roles each one of us plays in a team.
Valley crossing is a simple 8 step
process where 3 people cross over a valley with the support of a straight pole.
And as a manager i have to come up with a plan to make it possible.
Everybody knows that teamwork is one of
the major foundations to success. One can only reach so far on his/her own. The
beauty of teamwork is that a goal can be reached faster, more efficiently, and
the skill sets of each team member can be fully utilized.
On the other hand, if you choose a team
member that needs to be convinced of the desired goal, that already creates
difficulty from the start. If the team member’s beliefs do not align with those
of the goal, you may or may not have chosen the right team member. One must
always remember that the key to achieving a goal collectively is to ensure that
you have chosen the right team members.
Team ingredients
1. Shared vision – What is natural is to have a blurry vision of where the
organization is going. The vision is not communicated enough or shared
throughout the organization.
What is unnatural yet
necessary is to create an inspiring vision for the future that is clear and
informs all throughout the organization what the future holds and their role in
it. It is shared because it is understood and repeated in numerous ways.
Leaders usually do share the vision but
usually not enough or in multiple methods.
Actions: Leaders
have to be deliberate and have a plan on how to communicate the vision
- Leaders need to share the
vision and tie it into the daily tasks every day in their
conversations.
- People need to be clear what
needs to be done and why.
- Leaders need to include
others for comments, clarifications or additions. This way they get others
“fingerprints” are on it.
- Leaders need to remember
involvement = commitment.
2. Trust among members- What
is natural is to rely on your self or your department and not expect
much from others.
What is unnatural yet necessary,
is to develop an interdependency on others characterized by high trust and risk
taking.
Actions: Leaders develop trust by trusting
their people.
- Leaders develop trust by
being vulnerable and admitting their mistakes.
- Leaders make and keep small
promises.
- Leaders set high expectations
for their team and encourage risk taking and direct feedback.
Three Idiots Crossing the valley
- Detailed process by me :
Step 1: All safe
L1
L2 L3 _______
R1 R2 R3
Step 2: Person 3 half safe
L1 L2 L3
R1 R2 R3
Step 3: Person 3 full unsafe
L1 L2 L3
R1
R2 R3
Step 4: Person 2 and 3 partially safe
L1
L2 L3
R1 R2
R3
Step 5: Person 2 fully unsafe
L1 L2 L3
R1 R2 R3
Step 6: Person 1 and 2 partially safe
L1 L2
L3
R1 R2 R3
Step 7: Person 1 fully unsafe
L1 L2
L3
R1 R2 R3
Step 8: Person 1 partially safe
L1
L2 L3
R1 R2
R3
Step 9: Everyone is safe
L1 L2
L3
R1
R2 R3
3. Established expectations and guidelines – What
is natural is to assume that co-workers are on the same page and that
they understand the desired results.
What is unnatural yet
necessary is to be very deliberate in clarifying reciprocal expectations and
establish guidelines fro how to work together effectively.
Actions: To be a team the individuals need to co-create
expectations for themselves and feel their input was heard and valued.
- Leaders and the team need to
decide on how they are going make decisions, i.e. majority, minority a
“tell” or content expert, unanimous or consensus.
- Expectations need to be
clarified, leader to the team, team to the leader and team of each other.
- Meeting and team guidelines
are established that flow out of the expectations, such as “One
conversation at a time,” “Stay focused”, and “Defer judgment.”
4. Communication
skill and conflict resolution – What
is natural is to avoid conflict, jump to rash conclusions and not
communicate what you are thinking.
What is unnatural yet necessary is
to make your thinking visible, fill in the “white space” for people, identify
your assumptions and resolve conflicts.
Actions: The
team needs to have specific tools to communicate, otherwise the strongest and
most senior voice wins out.
- Part of the expectations
should involve communication guidelines
- Most teams need some kind of
skill training for communication, like how to listen better, inquiry
versus advocacy, summarizing what was said, ladder of inference, left hand
column.
Management and
leadership action is then directed toward promoting cooperative action among
team members. This is done by acting through one or more of five operational
variables: positive interdependence, individual accountability, promotive
interaction, social skills, and group processing
Good... Simple and Clear.. dr mandi
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